Return Policy

We guarantee that the product will arrive in good condition or we will return the full purchase price of the product, not including shipping.

Cancellation Policy

You may cancel your order at anytime within 30 days of the shipment date. If you cancel your order prior to shipment of the order we will credit back the full amount paid. If you paid for your order by credit card, a credit will be issued and will appear on your billing statement. If you cancel your order after the shipment of your order the cancelation will be treated as a Return. Please see Return Policy below.

Return Policy

You may return an item for refund or replacement within 30 days of the shipment date. Shipping and handling charges are non-refundable. All returns must be accompanied by the packing slip. When you return an item, follow the instructions on the packing slip, and most importantly, please indicate the reason for the return. You may want to insure your return; we cannot be responsible for lost or misdirected returns. If you paid for your order by credit card, a credit will be issued and will appear on your billing statement.

Your packing slip will indicate where you need to send your return.

In general, though, you may return merchandise to:

Lap King
2802 Flintrock Trace Suite B101
Austin, TX 78738

If you have any questions regarding your order, please feel free to contact us at:
customerservice@thelapking.com